We continue to work with tamariki, whānau, caregivers and victims in all alert levels following safe health and hygiene practices, responding quickly where COVID-19 is suspected.
Report a concern
We are an essential service and will be available, accessible and connected to the community at all COVID-19 alert levels.
We continue to work in a way that keeps everyone safe and meets Ministry of Health guidelines.
Report a concern
COVID-19 restrictions mean that some children will have less contact with trusted adults than usual, particularly if their schools or childcare provider closes. It's important family and others in the community contact us if you are worried about a child or young person.
Preparing for more families needing our support
Our teams are talking to Police child protection teams daily to check in on at-risk families. And we’re working closely with NGO partners in response to reports of family harm and reports of concern.
Testing and quarantine
Positive COVID-19 tests
If a child or young person we work with tests positive for COVID-19, the priority will be that they remain safely in the care of their parents or caregivers.
Each positive COVID-19 test result will be considered on a case-by-case basis with the local Medical Officer of Health so there is an appropriate quarantine solution that minimises any negative impact, while meeting quarantine requirements.
All alert levels
Contact tracing is one of the most important tools we have to ensure we don’t lose the gains we made in lockdown.
All Oranga Tamariki staff and caregivers are being asked to track their movements using the COVID Tracer Ap or booklet. All of our sites have QR codes on display and all visitors and contractors are asked to sign in at reception. Our partners are being asked to follow the same processes.
Caregivers with questions or concerns should contact their caregiver social worker, or call us on 0508 227 377.
Our caregivers are a top priority and we’re giving them extra support as needed.
We’ve asked caregivers to contact us immediately if someone in their household develops any symptoms of COVID-19 so that we can support them as soon as possible.
We’re also advising them to contact their doctor or Healthline to arrange a COVID-19 test.
Partners and practitioners
As the Government's funders of social services, the Ministry of Social Development (MSD), Oranga Tamariki, the Department of Corrections, the Accident Compensation Corporation (ACC), Te Puni Kōkiri and the Ministries of Justice, Health and Education are continuing to work closely together to develop a shared approach during the different alert levels.
Operational reporting during Auckland's move to Alert Level 3
To have oversight of our operating system during the pandemic we have established weekly operational reporting of key statistics. These include reports of concern, entries into care and referrals to youth justice family group conferences.
COVID-19 Oranga Tamariki Statistics - October 2020 provides a snapshot of key statistics since mid July 2020 until the most recent available time period for each measure. It also includes comparison to the same time last year.
This data is helping us target our efforts and plan our response and recovery.
Published: December 18, 2020