How we get involved


Our initial efforts as we transition to Alert Level 2 will be to increase our engagement and make sure tamariki and rangatahi are reconnected with schools, whānau and other important support. In all areas of our practice and operations we apply public health measures of physical distancing, hygiene, contact recording, pre-screening, and health and safety requirements. Use the tabs to find out what you need to know.

Providing support

Our caregivers are a top priority and we’re giving them extra support, including COVID-19 Caregiver Support Plans which are updated for the transition to Level 2. This plan includes things like schooling, whānau contact, home visits and respite care. Most children will now go back to school so we're prioritising caregivers with school-aged children who urgently need a plan to support their returrn.

We’ve asked caregivers to contact us immediately if someone in their household falls ill with cold or flu like symptoms, so that we can support them as soon as possible. We’re also advising them to contact their doctor or Healthline to arrange a COVID-19 test.

For more advice, support and resources see the COVID-19 information for caregivers section on this website