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Family and whānau care

Care decisions are complex When a concern is raised about a child, we are required by law to keep them safe and support their families and whānau to care for them safely.We only consider placing a child in care if there are a number of serious risk factors, and there are no other options to keep them safe. We don't take this lightly, and most decisions are made by a Family Court judge who has a full picture of the situation.Bringin...

Caregivers

Providing support Our caregivers are a top priority and we’re giving them extra support, including COVID-19 Caregiver Support Plans. This plan includes things like schooling, whānau contact, home visits and respite care. We’ve asked caregivers to contact us immediately if someone in their household falls ill with cold or flu like symptoms, so that we can support them as soon as possible. We’re also advising them to contact th...

Round the clock support - video transcript

(Trish Langridge, DCE Care Services)"It’s the beginning of a lot of really good things for our caregivers, and ultimately that’s going to make a difference for our kids."(Bryan - caregiver)"As they say, it takes a village to raise a kid. The more voices you have got in that village and the more people you have to talk to, the more support you have got.The more support you have got, the better you feel about yourself and also the kids that you’re caring for.If I couldn’...

Making a house a home - video transcript

(text on screen)We've partnered with Eastern Southern Youth Trust to open a family home in Strathmore. (Annka Bowley - Eastern Southern Youth Trust)So the house is called Te Whare Ahuru Ō Tukanae, which means the sheltering home of Tukanae.We just wanted a house for the young people to come in, feel safe, feel like they’re sheltered – just in a really safe, warming home.Just little touches and stuff like the games, and you know – it just feels more homely and I’m rea...