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The National Contact Centre is the gateway into Oranga Tamariki
The National Contact Centre (NCC) provides a 24/7 service and receives over 200,000 (calls and e-mails) per year.
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Social workers are essential frontline professionals
Hear from Social Worker Numia Korewha to find out what it's like to be a social worker.
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Transition Support Service four-year evaluation
The four-year evaluation conducted by Malatest International of how the Transition Support Service is supporting young people who are leaving care is complete. The evaluation is accompanied by additional reports that informed the evaluation.
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Transition Support Service: Early outcomes findings for the first cohorts
Pdf, 4.2 MB
The study examines early outcomes at age 18 and compares these for referred and not referred young people referred for a transition support worker to determine whether the transition support service has made a difference.
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Transition Support Service Evaluation
Pdf, 7 MB
Final evaluation of the Transition Support Service.
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Post care outcomes analysis by Transition eligibility populations
Pdf, 913 KB
This report compares key socio-economic outcomes between young people who have left care and young people who have not been in care.
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Transition Assistance Line
Pdf, 2 MB
The transition assistance line is one part of the wider transition support service the evaluation shares how the transition assistance line is meeting the needs of young people.
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Supported Accommodation evaluation report
Pdf, 8.4 MB
Evaluation report on Supported Accommodation.
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Just Sayin' 23 report
Pdf, 1.4 MB
Report of survey findings for the fourth year of the Transition Support Service.
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A guide to advocacy, monitoring and complaints
A jointly published guide to advocacy, monitoring and complaints is now available for rangatahi, tamariki and whānau.
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Repeal of section 7AA of the Oranga Tamariki Act 1989
Cabinet papers and associated documents relating to the repeal of section 7AA of the Oranga Tamariki Act 1989.
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Cabinet paper Section 7AA Repeal
Pdf, 1 MB
Cabinet paper seeking agreement to draft a Bill to repeal section 7AA of the Oranga Tamariki Act 1989.
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Regulatory Impact Statement - repeal of section 7AA of the Oranga Tamariki Act 1989
Pdf, 2.5 MB
A high-level summary of the concern that section 7AA has resulted in practice decisions that may have been harmful to the safety, well-being and stability of children in care, the options in scope and their associated costs and benefits, and proposed arrangements for implementation. The RIS sets out the Ministry’s advice on the impact analysis of the repeal of section 7AA.
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Analysis of the decrease in Reports of Concern
Pdf, 2.4 MB
Report on the analysis of the decrease in reports of concern.
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Analysis of the decrease of Reports of Concern
As part of our general work in monitoring trends and dynamics in key indicators, we have produced a report and an A3 on understanding what has been happening with the decrease in Reports of Concerns in the years following a peak in fiscal year 2018.
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Analysis of the decrease in Reports of Concern Summary A3
Pdf, 608 KB
Summary A3 on the analysis of the decrease in reports of concern
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Whānau caregivers breaking the cycle
A recipient of an Excellence in Foster Care Award in 2024, Maxine shares her experiences and what drove her to become a caregiver.
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Family Success Matters
Pdf, 148 KB
Information about pay equity for social workers and employees at Family Success Matters.
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Sexual harm support services - Auckland
Pdf, 243 KB
Information about services, agencies and non-governmental organisations that provide sexual harm support services within the Auckland region.
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Sexual harm support services outside of crisis periods - Auckland
Pdf, 186 KB
Information about contracts Oranga Tamariki may have with organisations to provide counselling and ongoing sexual harm support outside of crisis periods.