Residence Grievance Panels

Each Care and Protection or Youth Justice residence has in place a grievance procedure as set out in the Oranga Tamariki (Residential Care) Regulations 1996. The grievance procedure provides a forum for young people or rangatahi to articulate their concerns and to have their complaints dealt with fairly to ensure that Oranga Tamariki meets its legal obligations to provide a safe and rehabilitative environment for young people or rangatahi. Every child and young person placed in a residence has the right to access the grievance procedure to lodge a grievance and the right to advocacy.

A Grievance Panel is appointed to oversee grievances lodged as part of this procedure. Each panel member is appointed by the Minister for Children on the nomination of the Chief Executive of Oranga Tamariki, following consultation with the Principal Youth Court Judge, the Principal Family Court Judge, and the Children’s Commissioner. Each panel also includes a tangata whenua member from the area in which the residence is situated.

Auckland

• Korowai Manaaki Youth Justice Residence in Manukau which can house up to 46 children and young people.
• Kaahui Whetuu Care and Protection Residence in Manukau which can house up to 10 children and young people.
• Whakatakapokai Care and Protection Residence in Manukau which can house up to 15 children and young people.

Bay of Plenty

• Te Maioha o Parekarangi in Rotorua which can house up to 30 young people.

Wellington

• Epuni Care and Protection Residence in Lower Hutt which can house up to 20 children and young people.

Central

• Te Au rere a te Tonga Youth Justice Residence in Palmerston North which can house up to 30 young people.

Canterbury

• Te Oranga Care and Protection Residence in Christchurch which can house up to 10 children and young people. 
• Te Poutama Ārahi Rangatahi (Harmful Sexual Behavior programme) in Christchurch which can house up to 12 young people.
• Te Puna Wai ō Tuhinapo Youth Justice Residence in Rolleston near Christchurch which can house up to 40 young people.

Southern

• Puketai Care and Protection Residence in Dunedin which can house up to 8 children.

You can put your name forward to become a potential candidate at any time.

Find more information about the role of Residence Grievance Panels and skills you need to be a panel member in the position profile.

If you're interested, email the coordinator your:

• cover letter
• CV.

Grievance_Panel_Coordinator@ot.govt.nz