COMPLIMENTS, COMPLAINTS AND SUGGESTIONS
Compliments, complaints and suggestions
We want to hear from children and young people about their experience with us, good or bad.
We value the views of children, and encourage them to speak up about how they feel and anything that's happened to them. We’ve also developed information, including this video and printed resource, specifically for them.
If you don’t want to use the online form you can:
- Call 0508 326 459.
- Email firstname.lastname@example.org.
- Complete a feedback form at your local Oranga Tamariki—Ministry for Children, office.
- Download and print our compliments, complaints and suggestions form (716 KB).
What if you can't resolve my concern?
If after talking to us you feel your concern is still unresolved, we'll talk to you about what else we can do. You can ask for a review by the Chief Executive's Advisory Panel for Complaints. To apply for a review, write or email:
Chief Executive Advisory Panel for Complaints
Oranga Tamariki—Ministry for Children
PO Box 546
You can also take your concern to:
Office of the Children's Commissioner
Phone: (04) 471 1410
Social Workers Registration Board
Phone: (04) 931 2650
Office of the Ombudsman
Phone: 0800 802 602