Guidance for sharing information

If you work in the child welfare sector and are wanting to share information, there is guidance material to help you do this – available in English and te reo Māori.

Guidance helpline

If you have any questions about the guidance or how it relates to your practice, you can contact our Helpline:

The Information Sharing Helpline provides general support and guidance about the operation of the information sharing laws in the Oranga Tamariki Act and the Family Violence Act. You can also request a copy of the results of an independent survey that was recently conducted about the information sharing provisions.

The Helpline will aim to respond to your query within one working day but some queries may take longer to resolve.

Users should not disclose confidential or personal information about any individual or about the scenario that your question relates to.


Published: November 8, 2021