Using links

How and when we use links, including links in text, links to downloads, templates and external sites.


We include the name of the page and the website it’s on, and set the link to open in a new tab.


Who can pay or receive child support? - Inland Revenue

Media release from Children's Minister - Beehive website

We use less descriptive link text if linking to internal pages – we don’t need to include the name of the website, but we try to include the name of the page.

Example – same website:

Placing your child for adoption

Email addresses

We use the full name of the address for the hyperlink text.



Phone numbers

We include the full phone number in the text. To hyperlink to a phone number use the same process as you would to link to a web page but write 'tel:' before the number. 


Talk to us on 0508 326 459 if you're thinking about placing your child for adoption.

Linking to documents

When we add a link using the ALOT block, information about the file’s format and size will automatically be displayed so users know what they're clicking on.

When we link to files or downloads in text, we use the title of the document to create the link text.

If linking to a document on another website:

  • We usually link to the page it is on to provide the context.
  • If the page on the website has more than one download link, we can link directly to the file (include file type and size).

Published: February 25, 2022